Last updated: Jun 2018
Polaama (“us”, “we”, or “our”) operates the https://polaama.com website (“the Site”) and the Polaama facebook messenger bot. It simplifies travel planning for you by aggregating information about your travel plans and securely storing them for easy access. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.
We use your Personal Information only for providing a service and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.
1) Information we collect and use
While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your name (“Personal Information”), travel preferences, hobbies and other demographic information. If you select to send us your travel itinerary details (including, but not limited to airline, hotel details, boarding pass and other information), Polaama will store this information for you. You can also opt to store in your Traveler Profile information about your emergency contact details and government issued identification numbers needed for travel, for example, your passport identification number, driver’s license number, and/or known traveler number, your mileage information and citizenship details.
You may choose to allow Polaama to automatically review the contents of your email by providing us with log-in credentials for your email accounts. By doing this, you authorize us to look for travel related emails, including information about recent bookings or reward programs. This information will be securely stored in Polaama.
We may collect your location data through our services. We use this information to send your relevant information as discussed in this policy (for example, if we identify that you are on your way to the airport, we may notify you of the approximate wait time at the airport security gate).
Like most site operators, we collect information that your browser sends whenever you visit our Site (“Log Data”). This Log Data may include information such as your computer’s IP address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and analyze this information.
2) Information collected by third party
Other third party services may collect information about you through our services, including personally identifiable information about your online activities. Please consult their privacy policies to understand their practices. We provide details of some of the activities below.
Third-party sign-in and social media features
You can log into our services using third-party services including, but not limited to Facebook, Google etc. Certain third-party services we use might give you options that let you post information about your activities or like information you read. These services will share some personal information with us as described in their private policies.
Our ads on third-party websites
We and our third-party partners might collect information from cookies, web beacons and our emails. We may use this information to display our service ads on other websites. We may use cookie information (and other methods) to detect when you return to our service through these ads. Our partners may use this information for third-party advertising.
Responding to DNT signals
Your web browser may transmit a “Do Not Track” (“DNT”) signal to Polaama and other websites. Polaama does not currently respond to all DNT signals. Once the Internet industry has settled on standards and Polaama recognizes such standards, we may reevaluate this approach.
We do give you certain choices about how we collect personally identifiable information as described in this policy. Many web browsers accept cookies by default. You might choose to set your browser to remove and reject cookies but please note that this could affect some features offered by our service.
3) How we use your information
In addition to the uses described here, we may use your travel information to create, maintain and update your itinerary. If you choose to do so, we may send you marketing emails about our services and those of our partners. We also use this information to send you relevant, contextual notification about your trip. We may use this information to answer questions you have and provide customer service. We may also use this information to detect fraud and deter against unauthorized or illegal activity.
4) How we protect your data
The security of your Personal Information is extremely important to us and we adhere to data handling and storage practices designed to promote the integrity and confidentiality of your personal information. But please remember that no method of transmission (over the Internet) or electronic storage is 100% secure. While we strive to use commercially acceptable means including (but not limited) to secure transmission and storage to protect your Personal Information, we cannot guarantee its absolute security.
6) Contact Us
2018, Polaama. All rights reserved.